Employment Type: Intern – direct contract with Volkswagen Group Korea

Duration: 6 months from February 17, 2025 until the end of August 2025

Application Due: January 5, 2025

Job Summary:

The incumbent is responsible for handling and processing monthly claim from dealers and supporting dealer claim issues. Her/ His responsibility includes assisting with Field Force team on Aftersales (AS) planning & marketing business, and relevant topics in relation to Audi’s dealer network strategy, such as market study and dealer business review. This position will report to Head of Audi Network & Aftersales.

Main Responsibilities:

• Operate monthly claim processes and dealer communication, including dealer claim voucher and evidence check – e.g., service coupon, pick-up & delivery, etc.
• Update daily/ weekly/ monthly recurring reports – e.g., digital, customer relations, social media, CR & Lemon law process support, etc.
• Support AS planning & marketing business by crafting service campaign documents and material review, as well as conducting market research and marketing event preparation.
• Assist with the network development project to ensure dealers' profitability and risk status.

Qualification & Ideal Profile:

• Current university students who completed at least 5 semesters or recent graduates within a year
• Able to work 6 months from the week of February 17, 2025
• Excellent communication skills – fluency in Korean & English is essential
• Proficient in MS Office
• Perform together as one team by treating each other with trust and respect, as well as contributing own skills and perspectives.
• Act with commitment and responsibility to achieve high-quality result by continuously focusing on customer needs and company interests.
• Able to strive for personal growth and see changes as an opportunity to adopt challenges.
• Dare to learn new things & culture and foster future potential.

How to Apply:

• Download and fill out the VWGK Internship Application Form.
• Please make sure to add your e-signature in the last page of the document. VWGK recruiting team does not allow any other CV format and/or non-signed application form.
• Please attach below two documents and send it to internship@vwgk.co.kr.
  1. Internship Application Form (MS Word or PDF format): Kor/Eng CV with e-signed Agreement of Personal Information Collection 
    * File name: “Intern CV _Job Title_Kor.Name(Eng.Name).docx”
  2. Self-introduction (MS PPT format): free format (max. 5 pages)
    * File name: “Self-Intro_Job Title_Kor.Name(Eng.Name).pptx”
• Set the email subject line (title) as “Job Title_Kor.Name(Eng.Name)”
  e.g., Audi Network & Aftersales Intern_홍길동(Gildong Hong)

Process & Timeline:

• Application Closing: 11:59 pm on January 5, 2025
• On-site Interview: January 14-17, 2025
• Starting Date: Week of February 17, 2025

Others:

• This internship program does not guarantee on transfer to a regular position.
• Please apply for one intern position. In case a candidate applies for multiple positions, her/his application will be automatically cancelled.
• Kindly check your inbox regularly. If there is a minor schedule change, it will be directly communicated to the candidate.
• Please thoroughly review your resume. The job offer shall be cancelled if any false information is included.
• Depending on interview feedback, a candidate would be recommended to other position deemed appropriate.
• Please refrain from including any personal information such as appearance, (i.e. height, weight), place of origin, marital status, candidate family’s education, property, etc.
• Veteran’s family and disabled will be appropriately treated in accordance with the relevant legislations.